Services
We provide services to both in and out of warranty products. Schedule an in-person appointment with us here:
Warranty Services
To cover the cost of repairs of a product under warranty, manufacturers require Proof of Purchase in the form of an original, legible sales receipt or a legible copy of the original sales receipt.
The customer is responsible for the cost of shipping any warranty units to FESI. Warranty Policies of manufacturers vary.
Non-Warranty Services
A non-refundable pre-paid Diagnostic Fee of $180.00 is required for each non-warranty repair. The Diagnostic Fee will be applied to the actual repair cost once approved.
The customer is responsible for all inbound and outbound shipping costs of any products that are sent to FESI for diagnosis and repair.
For our SHIP-IN customers, an Advance Return Authorization (RMA) is an option to speed up intake process.
Florida Electronics Repair Form
Tell us more about the problems you are experiencing and what exactly you need below!
Please be as detailed as possible when filling out the RMA form. Include your model number along with a problem description. To help us best service your inquiry, we recommend that you first describe the issue you’re having before telling us what you want to achieve.
If you are shipping your product to us you can download our PDF repair form here and include it with your shipment.